Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport. Customer Management is an integrated component of the Amadeus Altea Departure Control System. (DCS). It enables an airline to carry out all aspects of the. Before You Start. This training guide explains how to use Amadeus Altéa Departure Control System. (DCS) Customer Management. The following table is a.

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Integrate your ancillary services strategy with your airline departure control system DCS to increase revenue and make the process as easy as possible for your customers. What are the amadwus you have initiated to stay ahead?

Optimisation Payment and revenue protection View All Categories. Revenue Accounting Amadeus Revenue Accounting.

Our products and services empower, qltea and enforce your business processes, procedures and reporting, allowing you to grow your business profitably. Amadeus helps you anticipate your customers’ needs and use advanced merchandising techniques to propose personalised products and services which will boost passenger spend and drive ongoing loyalty. Portfolio sales sheets Research reports.

Amadeus helps you connect to the travel ecosystem where all your partners can come together to do business. Future plans include more advanced retailing, multi-device support web, tablets, mobileXML capabilities and improved personalisation. Boost productivity altwa optimise revenues while also enhancing the passenger experience through differentiated customer service.

Amadeus Advanced Ground Operations.

Powering Aegean Airline’s Flight Status messaging with Amadeus Altea DCS

Amadeus enables airlines to create more memorable digital travel experiences. Check-in interface Seating Self-service dcx kiosk. You are currently on the Amadeus Global Site available only in English.


Sell to travellers Differentiate your offer View All Categories. If you wish to visit another location, please check our location list.

Key check-in steps are fully automated, including smart seating logic, validation of tickets, and regulatory checks through check-in.

Amadeus Altéa Departure Control – Customer Management

Serve Serve travellers in a more personalised way resulting in an enhanced experience through all channels. Customized Offers Airlines are moving towards customized offers. Home Airline Needs Connect Connect to the travel ecosystem to sell air and non-air services and integrate with travel partners Distribute through Amadeus TA community Integrate other travel provider content View All Categories.

By continuing to browse this site you are agreeing to the use of cookies as set out in our cookie policy. How can airlines price, position, and promote their products and services so that their offers meet individual traveler needs?

The Amadeus Global Merchandising System allows airlines to pursue advanced merchandising techniques, including personalisation, dynamic pricing and packaging. Amadeus Customer Experience Management.

Amadeus Cross-Sell Ancillary Services. A recommendation is provided by the system and the workflows ensure a smooth delivery of the vouchers. Ancillary services and payment: This site uses cookies placed by us and third parties to assist you in your navigation of the site, collect statistical information and show you relevant advertising.

Proactive management proactive onload and re-grade, Voluntary Amaxeus Boarding VDB offers, and offers for earlier flights to solve as many issues as possible, as early as possible.

Amadeus Altéa Departure Control – Customer Management

Airlines are moving towards customized offers. Connect to the travel ecosystem to sell air and non-air services and integrate with travel partners.


Serve travellers in a more personalised way resulting in an enhanced experience through all channels.

Airlines 1A Change Location. Does your offer fit what your travellers truly value? Make this page my default Amadeus page. Through pre-defined business rules you will be able to offer personalised services to your high-value customers.

With access to our community of travel agents and other travel players, you can discover new ds streams for your airline. Manage vcs customers of all the airlines you handle within the same application. Travel Intelligence and Personalisation Systems Amadeus Travel Intelligence provides airlines with valuable market, performance and customer insights, which can also be fed into the Amadeus Personalisation system, to provide a premium journey experience.

Amadeus altex the first to achieve level 3 certification on the latest version of the NDC standard. Simplified customer-centric identification process and intuitive workflow. Amadeus Travel Intelligence provides each airline with actionable and unique business insights which can be fed into the Amadeus Personalisation system, in order to deliver a customised and contextualised passenger experience across the entire journey.

Automated application of airline baggage policies and easy collection of baggage fees. Manage Improve management of your airline by designing, optimising and enforcing business rules, processes and procedures. Latest Events See all events. Amadeus offers sophisticated solutions that help you save costs and generate increased revenues.